Which platforms can Replyr integrate with?
Replyr seamlessly integrates with all major social media platforms where your customers interact with you, including Instagram, Facebook Messenger, Telegram, and WhatsApp.
Is Replyr a fully automated solution?
While Replyr handles the majority of customer inquiries, it's designed to be a partner to your human team, not a replacement. By taking care of routine queries, Replyr frees up your team to focus on more complex issues, significantly enhancing their efficiency.
How long does it take to integrate Replyr?
Typically, it takes between 2-4 weeks to get your Replyr chatbot live. The process begins with a 1-hour kick-off call, followed by a testing phase where you provide feedback to fine-tune the AI.
How accurate are Replyr's responses?
Replyr chatbots are typically able to accurately answer 80%-90% of all customer inquiries. For more complex queries, the system can either escalate the issue to your team or you can intervene as needed.
How secure is Replyr?
Replyr's security is comparable to that of a CRM platform. The chat data is processed by OpenAI and BotDistrikt, and we work with each client to set up their own OpenAI API key. This ensures that you maintain control over your data while benefiting from OpenAI's robust security measures.
What kind of support can I expect from Replyr?
All Replyr subscriptions come with comprehensive support, including unlimited AI training and WhatsApp/Email support with real humans. We're committed to ensuring that you get the most out of your Replyr chatbot.
Can you explain the 30-day money-back guarantee?
Absolutely. We stand by the quality of our service. If for any reason you're not satisfied with Replyr within the first 30 days, we offer a full refund. Your satisfaction is our priority.
Can Replyr handle multiple languages and understand slang?
Indeed, Replyr is powered by the same technology as ChatGPT by OpenAI. This means it can understand and respond to inquiries in multiple languages, even when typos or slang are used. This makes Replyr a versatile tool for communicating with a diverse range of customers.
Can I customise my Replyr chatbot's personality to fit my brand?
Absolutely. We understand that every brand is unique. Simply provide us with examples of how you typically respond to customers, and we'll tailor Replyr's responses to match your brand's tone and style.
